The One Ring
https://ww.one-ring.co.uk/

So, what just happened?
https://ww.one-ring.co.uk/viewtopic.php?f=8&t=18435		 Page 1 of 1
Author:  Dagorlad [ Thu May 13, 2010 5:48 am ]
Post subject:  So, what just happened?
Most people are aware that there was some kind of problem with the site yesterday. A message was displayed saying that it couldn't connect to the database.

I discovered this while I was at work unfortunately and had to wait 8 hours until I got home before I could attempt to fix it.

It turns out that our database had been moved to a different server by our lovely hosting company without them telling us. So the configuration file that tells our forum software where to go looking for the database was pointing to the wrong place.

Thank POWWEB for their less-than-excellent customer service. It was a 2 second fix, but it took me about an hour to work out exactly what had gone wrong. And I could have addressed the problem immediately if they had warned me that they were going to move us.

So, there you have it. My apologies for the loss of service.
Author:  Queen Berúthiel [ Thu May 13, 2010 6:59 am ]
Post subject: 
Thanks for the explanation i really wondered what had happened.
Author:  Hashut's Blessing [ Thu May 13, 2010 9:16 am ]
Post subject: 
How polite of them. You could complain and, in all actuality, probably sue them.

Anyhow, glad it's working, although I was fortunate enough to not have such a problem (so I didn't even know that there was one, lol :D ).

Good job on the fix and thanks for spending the time working it out!
Author:  Eorltheyoung [ Thu May 13, 2010 4:00 pm ]
Post subject: 
Thanks for telling me what went wrong.....I thought maybe it might be my computer.....image not living with One Ring..... :o :(
Author:  theavenger001 [ Thu May 13, 2010 5:37 pm ]
Post subject: 
:D I wondered what happened when I logged on for my daily stop and it was giving the message. I just figured it was maintenance or something though. 8) Thanks for fixing it so quickly. :yay: :-D
Author:  Highlordell [ Thu May 13, 2010 8:16 pm ]
Post subject: 
Great job Dagorlad, like eorltheyoung said, it would be disastrous if the site went down.
Author:  Anduril Blade of Kings [ Fri May 14, 2010 1:48 pm ]
Post subject: 
Cheers Alan, I almost died without my daily dose of OR. Thanks for getting things back in order :yay:
Author:  TheFlameoftheWest [ Fri May 14, 2010 11:02 pm ]
Post subject: 
I almost torched the roof of my house before hurling myself off of it when I thought this site had gone the way of LastAlliance.com. Thankfully OneRing is back before I gave in to despair. :yay: :twisted: 8)
Author:  Captain Ingold [ Sat May 29, 2010 7:31 am ]
Post subject: 
Goodness, the site's gone to ruin while I was away. :o


Ever think of killing the hosting company directors, Alan? :wink:
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