John Wayne wrote:
I had the same issue with my Rohan commanders. The flash whas like a spiders web, So many bubbles and holes i thought of an aero bar (chocolate), zombiefied hands and faces, bent pieces, but that can be forgiven. The thing that realy ticked me off was the fact that a employee had tried to fill holes with super glue of which was only half filled deep. All these errors and they still continue to box and supply the paying customers. I feel for you guys but complaints should be made as i might actualy register with them pushing for an improvement, well lets hope.
Oh by the way im new.
Welcome! Didn't John Wayne look more...
manly than that?
I keep making the point at my local GW that I will not buy any Finecast stuff until they get such abominations as what happened to hithero sorted out. For something this expensive, this kind of horrible quality is just unacceptable. As King Ondoher has said, a 12-year-old simply cannot fix something
that distorted... And they make up an increasing percentage of customers (or so I feel...)
King Ondoher wrote:
But if they don't sort out these Finecast quality control issues soon, I reckon that they'll eventually make such a loss on it that they'll restrict the policy in some way, making it less lenient.
They will get legal problems if they do, though. As a customer, you are entitled by law to get a faultless product, and if you don't you can
always claim replacement or refund. At least that's how it is here in Germany. But yes, keeping the receipt is a good idea in case they become stricter in that regard.